Subscription FAQ

How does it work?

Add subscribable products to you cart to schedule regular deliveries of our best selling products. Products we offer on subscription can be found here: https://www.cosabella.com/collections/subscriptions

Will I receive a discount on deliveries?

Yes. Products delivered as part of a subscription are discounted (percentage varies by product) and has no delivery charge.

Can I skip a delivery?

Yes you can skip a delivery. Login to your account and look for the subscriptions button; this will take you to the subscriptions portal where you can choose to skip a delivery.

Can I change the day a subscription is delivered?

Yes. Login to your account and look for the subscriptions button; this will take you to the subscriptions portal where you can choose the next delivery date.

How do I cancel the subscription?

You can cancel the subscription by first logging into your account. Look for the subscriptions button; this button will take you to the subscriptions portal where you may cancel the subscription.

Can I change the payment method for a subscription?

Yes. Login to your account and look for the subscriptions button. The subscription button will take you to the subscription portal where you can change the payment method associated with a subscription.

Can I change the delivery address of a subscription?

Yes. Login to your account and look for the subscriptions button. The subscription button will take you to the subscription portal where you can change the delivery address associated with a subscription.

How do I return a subscription product

Products delivered by a subscription can be returned in the same way as a regular order. See our return policy for more information. All packs must be returned complete.

Need more help?

Not finding the answers you need? Use our chat bot or call (888) 675-0828 during business hours (EST) to speak with someone from our customer service team.