International - Shipping & Returns

International customers can browse and shop our website in their local currency by selecting their country from the dropdown menu in the main navigation.
We offer Standard and Express shipping options depending on the destination country. The table below will show shipping times and returns fees to your country. Shipping times take into account business days only.

We accept international returns. Items must be unworn, unwashed, in their original condition and with all tags attached.

Please note: All returns or exchanges must have a return form and number. Instructions are noted below.

1. Only garments in original condition with tags intact will be accepted.  
2. Returns/exchanges must be made within 30 days from the day of delivery. This period is extended to 6 weeks for purchases made between Thanksgiving and Christmas.
3. Returns/exchanges are processed within 10 business days.
4. All refunds will be credited to the original form of payment.
5. Original shipping fees are not refundable.
6. Sale category garment(s) are final sale and non-refundable.
7. Vouchers, codes, and gift cards purchased outside Cosabella.com are nonrefundable and purchases made with them are valid for exchanges only.

RETURN/EXCHANGE INSTRUCTIONS

1. Click here to Start a Return.
2. Type in your Order # and email address (email address must be the same used to place the original order).
3. Select the items(s) to be returned.
4. Print the return authorization form, which you should include with your package.
5. Print the return label from the returns portal and place it on your package.

Please re-use the same shipping package to ensure a safe return.

International customers can only return products for a refund, exchanges are not allowed.
Return fees will be deducted from your refund.

All sale items are final sale, no refunds or exchanges.
Customers purchasing from the EU have a 14-day right to withdraw from your purchase, starting from the day you receive your goods, without needing to provide a reason. This includes final sale products.

If you need assistance with returning an order from outside the US, please contact us at +1 (888) 675-0828 or email us at eshop@cosabella.com.

Our business hours are Monday through Friday 9am-5:30pm EST.